Your First Visit: What to Expect When We Begin In-Home Care

Starting in-home care can feel like a big step – whether it’s for yourself or a loved one. At We Care Together Southampton, we believe your first visit should bring reassurance, comfort, and clarity.

Here’s a friendly guide to help you know what to expect when your care journey begins.

 

A Warm Introduction

Before anything else, we’ll take the time to introduce your carer properly. You’ll learn their name, background and a bit about what they’ll be supporting you with. We aim to match carers not just by experience, but personality too – so you can start building trust from day one.

 

Going Over the Care Plan

Your carer will arrive with a copy of the agreed care plan, which outlines:

· Tasks to be completed (such as personal care, medication or mobility support)

· Preferred routines and any special requirements

· Emergency contact and key health notes

This is your care, your way – so if anything feels off or needs adjusting, we’re always happy to tweak it.

 

Arriving on Time, Every Time

We respect your schedule and pride ourselves on punctuality. You’ll know when to expect your carer and we’ll keep you informed if there’s ever a change.

 

Clear, Friendly Communication

Your carer will explain each step they take and check that you’re comfortable throughout. Whether it’s helping with bathing, preparing meals or simply having a chat – we believe good care is grounded in respect and communication.

 

Supporting You Safely

All our carers follow the latest hygiene and safety protocols. From handwashing to appropriate protective equipment where required, your wellbeing is always our priority.

 

Questions About Your First Visit? Ask Away

The first visit is also a great time to ask questions – no matter how small. Whether it’s about how shift changes work or where we store paperwork, we’re here to help.

 

The Start of Something Positive

Many families tell us they felt a real weight lifted after that first visit. It’s not just about ticking off tasks – it’s about providing companionship, consistency and care that fits in with your life, not the other way around.

 

We know opening your home to a carer is a big decision. That’s why we go above and beyond to make that first visit feel supportive and calm. If you’re considering in-home care in Southampton, we’re always happy to chat through what’s involved.

Ready to learn more? Get in touch today and let’s talk about how we can support you or your loved one.